Shipping policy

Shipping Policy

Thank you for shopping with GekkoTech SA. This Shipping Policy outlines how we handle the delivery of products purchased through our online store.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Areas

We currently deliver to all major cities and towns across South Africa. Delivery to remote or outlying areas may take additional time and could incur additional courier charges, which will be communicated at checkout.

Shipping Rates and Estimated Delivery Times

Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order. Estimated delivery times are as follows:

• Major metropolitan areas (Johannesburg, Pretoria, Cape Town, Durban): 2–4 business days
• Other cities and towns: 3–7 business days
• Remote and outlying areas: 5–10 business days

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your delivery via the courier's website.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at support@gekkotech.co.za. We will work with the courier to resolve the issue as quickly as possible.

Contact Us

For any shipping-related queries, please contact our support team at support@gekkotech.co.za or visit us at 939 Summit Rd, Knoppieslaagte, Centurion, 0157, South Africa.